Feedback

We welcome feedback from everyone, including participants, their families, support networks and other stakeholders, to continuously improve our services.

Disabled girl at work in a contact centre

We will respond to your feedback within 48 hours of receiving it. We will support and keep you updated on the situation. If unable to assist, you can contact the NDIS directly by:

Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.

National Relay Service and ask for 1800 035 544.
Completing a complaint contact form.